Shipping Policy
Shipping Policy
Order Processing:
All orders are processed within 2–4 business days. Once your order is confirmed and processed, it will be prepared for shipment.
Shipping Times:
We ship worldwide. Estimated delivery times vary by location:
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United States & Canada: 3-5 business days
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Europe: 3-5 business days
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Australia & New Zealand: 4-6 business days
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Other International Destinations: 5-7 business days
Please note that delivery times are estimates and may vary due to customs processing, local postal services, or other factors beyond our control.
Shipping Costs:
Shipping fees are calculated at checkout based on your location and the size/weight of the order.
Customs, Duties, and Taxes:
Customers are responsible for any customs fees, import duties, or taxes that may apply in their country.
Lost or Damaged Packages:
If your order is lost or damaged during shipping, please contact our support team immediately. We will work with the carrier to resolve the issue and provide a replacement or refund when applicable.
Tracking Your Order:
Once your order ships, you will receive a tracking number via email so you can monitor your package.
Contact Us:
For any shipping-related questions, please contact us at contact@skytrends.store
Our team is here to ensure a smooth and reliable delivery experience.